Information we collect
We may collect the following types of information:
- Personal details - your name, email address, phone number and any other information you voluntarily provide through contact forms or direct communication.
- Account registration information - which may include your name, company name, address, phone number and email address.
- Direct correspondence - if you reach out to us directly, the information you share, including messages, attachments and any other data, will be recorded.
- Project information - drawings, models, specifications and site data you share with us.
We do not collect payment card details through this website.
Use of information
We use the data we collect to:
- Operate and maintain our website.
- Enhance, personalize and improve your website experience.
- Analyze user behavior to better understand and optimize our services.
- Develop new products and features.
- Respond to enquiries, prepare fee proposals and deliver design, coordination and BIM services.
- Communicate with you about our website, updates, services, promotions and support.
- Send marketing emails or newsletters.
- Protect against fraudulent activities and meet legal, licensing and record-keeping obligations.
We never sell your information, and we do not use project documents for marketing without written permission.
Log data
As with most websites, we collect data automatically through log files. These may capture your IP address, browser type, ISP (Internet Service Provider), pages visited, and the time and date of your visit.
This data is not linked to any personally identifiable information and is primarily used for analytical purposes.
Cookies & tracking
We use "cookies" to enhance your experience on our website. Cookies are small files placed on your device that store information such as your preferences and the pages you visit. This helps us customize your experience and improve how the site works.
You can manage cookie preferences, or block and delete cookies, through your browser settings at any time.
Advertising & third parties
We may partner with third-party advertisers who use cookies, JavaScript or web beacons to serve ads on our site. These technologies collect your IP address and may track your online activity to provide personalized ads and analyze ad performance.
We do not control these third-party cookies or how they collect data, so we encourage you to review their privacy policies for more details.
Third-party links
Our website may contain links to other websites, including advertisements. This Privacy Policy applies only to mepsquad.com and does not extend to third-party sites.
We recommend reviewing the privacy policies of any external websites you visit for more information on their practices.
Project documents
Drawings, models and site information you share stay confidential. They are used solely to deliver your scope, held in access-controlled project folders, and shared only with the consultants, contractors and authorities your project requires - or as compelled by law.
Where a project needs stricter handling, we are happy to work under your NDA or information-security requirements.
Sharing & retention
We share information only with service providers who help us operate - email, cloud storage and the common data environments used for BIM coordination - all bound to protect it. We may also disclose information where required by law or professional licensing boards.
Enquiry records are kept for up to two years. Project records are retained for the period required by our professional liability insurers and state licensing rules, then securely deleted.
Your privacy rights in the United States
If you are a US resident, you may have rights over your personal data under laws such as the California Consumer Privacy Act (CCPA) and other state regulations:
- Right to know - request information about the personal data we collect, use and share.
- Right to access - request a copy of the personal data we hold about you.
- Right to delete - request that we delete your personal data, subject to certain exceptions.
- Right to opt out - opt out of the sale or sharing of your personal information.
- Right to correct - request corrections to any inaccurate personal data.
- Non-discrimination - we will not discriminate against you for exercising your rights.
To exercise any of these rights, contact us. We will respond in accordance with applicable laws and will never charge you for making a request.
Children’s privacy
We are committed to protecting the privacy of children who use the internet. We do not knowingly collect personal information from anyone under the age of 13.
If you believe your child has provided us with personal data, please contact us immediately and we will take steps to delete it.
Updates to this policy
We may revise this Privacy Policy periodically. Any changes will be posted on this page, and the updated policy takes effect as soon as it is published.
We encourage you to review this policy regularly to stay informed about how we protect your data.
